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Stichworte: customers suppliers
What are some promotional techniques that companies use to entice customers?
What are the factors that could affect the threat of the buyers bargaining power?
Research shows that repeat customers spend ________ percent more than new customers.
When would personal selling be the best method to communicate with customers?
When the demand is so great that customers will buy regardless of high prices
The process of identifying factors that can affect marketing success is called
OEM customers purchase in large quantities to support their own product demand
What are the important things to keep in mind to have proper coordination with the client?
Which includes company activities that make the products available to the target customers?
What are the specific characteristics that the customer need from your product?
Which of the following enables aws customers to control billing expense allocations?
What is the business function that identifies customers and their needs and wants?
Which of the following is a business buying situation in which the buyer wants to alter product specifications prices terms or suppliers?
Performance dimensions on which customers expect a minimum level of performance are called:
Which term refers to the process of helping customers select the right solution?
Which of the following entries records the collection of cash from cash customers
Which statement best explains why companies should probe customers about their product needs?
Which type of inventory is obtained from suppliers and used in the manufacturing process?
Applying age as a basis to identify customers is unethical, as it involves stereotyping.
What is the purpose of positioning the products and services based on customers perspective?
The most likely reason for salespeople to make follow up telephone calls to customers is that
What set of standards requires retailers to encrypt customers payment information
Which of the following refers to the process of collecting analyzing and interpreting data about customers?
When and how often is your firm required to provide a privacy notice describing its privacy policies to customers?
According to the text, how has the internet most affected companies and customers?
The percentage of customers who click on an ad or link of interest to them is called
Which of the following is an example of when the bargaining power of suppliers may be low?
Where can clients change the language quickbooks online uses in invoices sent to customers?
Which of the following terms refers to a strategy in which an organization takes over and owns its suppliers or its distributors?
Which of the following is an example of focusing disproportionate effort on high-profit customers
How can managers ensure that the staff continues to provide quality service to customers?
Retailers are required to provide all of the following for disabled customers except
Research indicates that when banks told customers why they reached bad-news decisions,
Which of the following terms is used in the shipment of products directly to customers?
What are the stages that customers go through in the process of adopting a new product?
Which of the following would constitute improper use of a customers securities or funds?
When a firm charges different prices to different groups of customers it may be accused?
Firms that make the customers product from raw materials, parts, and components are called
Is the network that links selected resources of the intranet of a company with its customers?
Which of the following describes a network based on Web technologies that links resources of a companys intranet with its customers suppliers or other business partners?
Actual price customers pay for a product after any discounts or coupons are deducted is the
Which of the following refers to the process of dividing a market into distinct groups by the customers values and lifestyle?
A ________ is a firms total product offering designed to satisfy a group of target customers.
Why is it important in supply chain management for suppliers to have visibility into a companys forecast?
Salespeople should not use e-mail to send out mass communications to customers and prospects.
Which of the following are important aspects that a salesperson needs to look into to ensure a good relationship with customers?
What type of marketing uses a variety of forms to communicate directly with target customers?
Which of the following terms refers to any direct interface between customers and a company online by phone or in person )?
Which of the following activities is used to maintain clients rather than simply acquire customers
Customers, suppliers, and unions are all examples of (internal or external?) stakeholders.
Which of the following are distribution channel firms that help find or make sales to customers for a firm?
Is the total combined customer lifetime values of all the companys current and potential customers
Which of the following terms refers to a customers evaluation of the difference between all the costs of a market offering relative to those of competing offers quizlet?
What is a major distinction between customers who purchase a product because they are brand loyal?
A number of abbreviations that indicate which Price is being quoted to the customers are called
Organizations use to help them understand processes products customers finances and markets
Is a potential customers people or businesses that are able and willing to purchase a particular product or service?
Which element of the marketing mix tells influences or reminds potential customers of a product?
Is the suppliers ability to influence the prices they charge for supplies including materials labor and services?
Identifies qualified potential customers and is the first step of the personal selling process
When a producer charges different prices from different customers for the same product at the same time then the form is exercising?
Which of the following programs help retailers deliver comprehensive and consistent messages to their customers?
What is the process of determining the wants and needs of customers and then providing goods and services to meet or exceed their expectations?
What is the process of determining customer wants and needs and then providing customers with goods and services that meet or exceed their expectations?
What is the process of establishing and communicating to customers the value or cost of goods and services called?
What term is used to identify the various types of communications marketers use to inform persuade and remind customers of their products?
Is the act of dividing a market into distinct groups of customers who might require separate products and/or marketing mixes?
Is a measure of how efficiency and effectively managers use resources to satisfy customers and achieve organizational goals?
Which technique should you use to promote your business when responding to a customers inquiry?
What tool helps digital marketers better understand how customers find a company and learn about a company 1 point?
A business that asks customers to forward an e-mail to their friends or associates is engaged in
One major consideration involved in facility location is proximity to suppliers. why is this?
Direct marketing communication designed to prompt immediate feedback by customers is also called
Are distribution channel firms that help the company find customers or make sales for them quizlet?
Resellers are distribution channel firms that help the company find customers or make sales to them.
Which of the following is not a characteristic of affluent customers, relative to the less wealthy?
Which IT infrastructure component provides data voice and video connectivity to employees customers and suppliers?
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